Coming soon.

Autarco was declared bankrupt. During the bankruptcy, the software branch — including the monitoring platform and the MyAutarco app — was acquired by Invrida through an agreement with the trustee. The hardware activities (sales of inverters, batteries, panels) are not part of that acquisition.

Invrida is a new, independent software company, founded to continue and further develop the monitoring and design software from the Autarco stack. We are not a continuation of Autarco as a whole — we specifically acquired the software rights so we can keep delivering monitoring for existing users.

No, not legally. Your original contract with Autarco ended due to the bankruptcy. That said, we want to make sure you can keep seeing what your installation is producing. That's why we took over the monitoring service and kept it running — without you needing to do anything right now.

In the short term, you'll mainly notice that the name and logo change: from Autarco to Invrida. Behind the scenes we're working on a renewed app and portal. For hardware matters (such as warranty claims on your inverter) more changes — see "Warranty & hardware" below.

At the moment, monitoring still runs on the same infrastructure. We are rebuilding the app under the Invrida name. During that transition, parts may temporarily behave differently or be unavailable. As soon as a new version is ready, we'll let you know how to switch over.

Yes, your existing login details continue to work for now. If that changes — for example during the migration to the new Invrida app — you'll receive instructions in advance.

The complete historical data of your installation came along in the acquisition and remains available. It matters to us that years of yield insight don't get lost — that's one of the reasons we took over the software.

Yes. We're rebuilding the MyAutarco app under the name Invrida. You'll be notified in time when the new version is available and how to switch. Until then, you can keep using the current environment.

Yes. As far as we know, Autarco-branded inverters keep sending data to the platform we now manage. Do your graphs stop updating? Get in touch via hello@invrida.com — we'll look into it.

Email us at hello@invrida.com with your address and — if you know it — the serial number of your inverter. We'll sort it out. Bear in mind that some issues can't be solved with software (for example a fault in the inverter itself).

We track the status of the transition on invrida.com. Want updates by email about the new app or important changes? Send an email to hello@invrida.com and mention that you're a former Autarco customer.

Honest answer: the hardware warranty ran through Autarco itself and has legally lapsed because of the bankruptcy. Invrida did not take over any hardware activities and is not a legal successor of Autarco — so we cannot handle warranty claims. For warranty matters you'll need to go to the trustee or, depending on the situation, the original manufacturer or supplier.

In that case, contact the installer who installed your system — they can often supply a replacement inverter or help you find an alternative. Many Autarco inverters were originally made by an external manufacturer; in some cases a specialised installer from our energy installer network can also help. Email us at hello@invrida.com if you don't know who to turn to.

Not through Invrida. We don't sell, supply or replace any hardware. For spare parts we refer you to your installer or specialised suppliers of solar hardware. For some components (such as string inverters) an equivalent alternative is often fairly easy to install.

Outstanding claims against Autarco — including warranty claims — fall under the bankruptcy settlement by the trustee. Invrida is not a party to that. The trustee publishes information for creditors via the Central Insolvency Register; you can register yourself there as a creditor if needed.

In many cases, yes. A large share of the installers that worked with Autarco — we now call them energy installers — are connected to Invrida and can keep helping you with service, monitoring questions and expansions. Best to ask your installer directly.

That unfortunately happens in this market. Send us an email at hello@invrida.com with your address, and we'll check whether there's an energy installer in your region who can take you on for maintenance, monitoring support or expansions (such as a home battery or charging station).

For faults in the hardware (inverter, panels, battery): your installer or a qualified solar specialist. For monitoring issues (no data, app not working, account questions): hello@invrida.com. Not sure which category your issue falls into? Email us and we'll point you in the right direction.

No. Invrida is a software company. We build the platform that energy installers use to design, install and maintain, and that gives you as an owner insight into your system. The physical work on your installation stays with certified installers — we'll connect you with them when needed.